Privacy Policy

Depending on how you use our website and services, we may collect information such as your name, billing address, shipping address, email address, telephone number, order information, payment-related transaction details, account or customer-service communications, device information, browser information, IP address, cookie identifiers, and information about how you interact with the website.

Payment details are generally processed by Shopify and applicable payment providers. We do not intentionally store complete payment-card credentials on our own systems when those credentials are handled by a payment provider.

Information may be collected directly from you when you place an order, submit a form, communicate with customer support, subscribe to communications, or otherwise provide information to us.

Information may also be collected automatically through cookies, pixels, log files, analytics technologies, and similar tools when you use our website.

We may use personal information to process and fulfill orders; arrange payment, shipping, delivery, returns, and refunds; provide customer support; communicate about orders and services; maintain website security; detect and prevent fraud; improve our website and services; comply with legal obligations; and, where permitted, provide marketing or promotional communications.

Our website may use cookies and similar technologies to keep the site functioning, remember preferences, understand website usage, measure performance, support security, and where applicable provide advertising or marketing features.

You may be able to manage cookies through your browser or available consent controls. Disabling certain cookies may affect website functionality.

We may disclose personal information to service providers that assist with ecommerce operations, website hosting, payment processing, order fulfillment, shipping, delivery, analytics, customer support, fraud prevention, and related business functions.

We may also disclose information where required by law, legal process, regulatory request, or to protect our rights, users, property, or security.

Our store is hosted on Shopify. Shopify provides the ecommerce platform that enables us to offer products and process orders. Information may therefore be processed by Shopify in accordance with its own privacy practices and service terms.

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including order administration, customer support, accounting, fraud prevention, dispute resolution, legal compliance, and enforcement of agreements.

Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or certain restrictions regarding your personal information, or to object to certain processing.

To submit a privacy request, contact service@elvarmere.com. We may need to verify your identity before completing a request.

Our website and products are not directed to children for the purpose of knowingly collecting personal information from them. If you believe a child has provided personal information to us without appropriate authorization, please contact us.

Because we use service providers and fulfillment or technology partners in different locations, personal information may be processed or stored outside the country or region where you live. Where required, appropriate safeguards may be used for international transfers.

We use reasonable administrative, technical, and organizational measures intended to protect personal information. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

California residents may have additional rights under applicable California privacy law. Where those laws apply, eligible residents may request information about certain collection, use, disclosure, correction, or deletion practices.

Where the GDPR or UK GDPR applies, individuals may have rights relating to access, correction, erasure, restriction, objection, portability, and withdrawal of consent, subject to applicable legal conditions and exceptions.

Our website may contain links to third-party websites, services, payment providers, carriers, or platforms. Their privacy practices are governed by their own policies, and we are not responsible for the privacy practices of third parties.

We may update this Privacy Policy from time to time to reflect operational, legal, regulatory, or service changes. The version posted on elvarmere.com will be the current version.

For privacy questions or requests, contact us at service@elvarmere.com. Customer service is available 8:00 AM – 10:00 PM Daily.